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Our Urban
Performance Team (UPT) is among the most experienced in the industry at
managing high-rise and mid-rise condominium projects. This product
requires much more complex management systems. Before the building is
completed, we set the framework for a smooth running high-rise community.
We start by creating a business plan for the building, which introduces
quantifiable results we will use to determine the community's success.
Our in-house DRE budget department has the
experience and expertise to create a comprehensive budget that will save
you valuable time when submitted to government officials for approval. To
ensure the success of high-rise communities, we are proud to offer the
following services:
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Board of
Directors Training – In depth programs designed to create
familiarity with the tasks and responsibilities of being a Board Member.
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Interview
and Hire Employees – Pre-screen candidates ensuring consistent
performance. Depending on the situation, the employee may be either
employed by the Association or by The Management Trust.
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Creation of
Employee Policies and Procedures – Draft employee handbook with
complete guidelines for training, disciplinary and payroll procedures.
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Operations
Service Set-Up – Create cleaning schedules and inspection checklists
for Housekeeping staff and provide Post Procedures and training
checklist for Security Personnel.
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Maintenance
Recommendations – Provide maintenance schedules, work order system
and work order inspection list. Create preventative maintenance program,
Building inspection and regular maintenance checklist.
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Mail and
Delivery Procedures – Standards for logging a parcel in and sign out
for intended recipient.
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Emergency
Evacuation Procedure Manual – Evacuation training for employees and
residents, establish floor wardens, evacuation routes.
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